Grid‑Line Transportation, Inc. respects your privacy and is committed to protecting your personal information. This Privacy Statement explains how we collect, use, and safeguard information within our SMS communication program.


Information We Collect
We collect your mobile phone number and any information voluntarily provided in the course of SMS communication. This may include operational updates, responses, acknowledgments, or messages sent to dispatch or HR.


How We Use Your Information
Your information is used solely to send operational, safety‑related, and employment‑related communications. We do not sell, rent, or share your phone number with third parties for marketing purposes.


Data Sharing
Your phone number may be shared only with our SMS service providers (e.g., Microsoft Teams SMS, phone carriers) for the sole purpose of delivering messages. These providers are required to protect your information.


Data Security
We use reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access or disclosure.


Data Retention
We retain SMS communication records only as necessary for operational, compliance, and safety purposes, or as required by law.


Your Choices
You may opt out of SMS communications at any time by replying STOP. You may also contact HR or dispatch to update or remove your phone number.


Children’s Privacy
This program is intended only for employees and authorized drivers. It is not intended for individuals under the age of 18.


Changes to This Statement
We may update this Privacy Statement periodically. Updated versions will be provided upon request or made available through internal communication channels.


Contact Information
For privacy questions or concerns, contact our office at (219) 779‑2172 or speak with HR directly.

For Terms & Conditions, please view our Terms & Conditions:
For SMS Disclosure, please view our SMS Disclosure: 

Privacy Statement (SMS Program)

Here (https://gridlinetransport.com/terms-and-conditions)

Here (https://gridlinetransport.com/sms-disclosure)