have a question on the Grid-Line driver app?
Please fill out the form and include any information we might need to help you get answers right away. Please allow 1-2 business days for a response. If you need immediate assistance, please call IT at (219) 444-0785 or you can e-mail us at support@gridlinetransport.com.
Before you send
- Update the app to the newest version from your app store.
- Close the app completely and open it again.
- Check that you have signal or Wi-Fi, especially at a dock or yard.
- Restart your phone if the problem keeps coming back.
What helps us fix it
- Your phone model and the app version (shown in the app's settings).
- The exact error message, or a screenshot of it.
- What you were doing when it happened, and roughly when.
- What you've already tried.
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